Customer Success Specialist

Join Us in Making a Difference:

At Sibanye Stillwater-Reldan, we believe that every individual has the power to create positive change. By joining our team, you'll be part of a dynamic community dedicated to making a meaningful impact on the world around us. Together, we can turn vision into action and drive real, lasting change.

Join Sibanye Stillwater-Reldan, where environmental focus drives excellence! At Sibanye Stillwater-Reldan, we're dedicated to leading the charge towards a greener, more responsible world. Our commitment to environmental sustainability is unwavering, with a focus on ESG initiatives to reduce carbon footprint, promote circular economy principles, and uphold corporate responsibility standards. We actively develop and implement cutting-edge strategies to tackle environmental challenges, shaping a future we can all be proud of. Join our dynamic community and be part of a team making a real, lasting difference. With values including ITAR regulation, NAID certification for data security, and a Silver LEED facility, Sibanye Stillwater-Reldan offers a rewarding journey where passion meets purpose. Apply now and help us create a brighter, more sustainable future!

Apply Now:

If you're ready to be part of a team that's making a difference, Sibanye Stillwater-Reldan is the place for you! Come join us and be a catalyst for positive change. Together, let's create a brighter, more sustainable future.

We seek an experienced Sales Support Representative to be part of the sales operation team in South River, NJ. This person will be an integral part of our company culture. We are quickly changing and growing globally and need a dynamic, flexible, and knowledgeable individual who wants to be part of our culture while focusing on the work it takes to keep everything on track.

Core Responsibilities:

• Review pickups/receiving
• Enter data into company system
• Support to Sales, Customers, and Logistics

Essential Functions:

• Ability to facilitate communication between production and sales.
• To ensure prompt and proper movement of shipments.
• Ability to evaluate shipment’s and communicate with sales and the customer
• Prepares reports, follow through with customers’ requests and makes sure all tasks and documentation are accurate
• Coordinates meetings including but not limited to preparing and distributing agendas and other meeting materials, reserving and preparing visits to other offices, and order food if necessary
• Work closely with the Sales Operations Manager and assist with other duties as assigned

Qualifications/ Skills:

• Fundamental analytical and conceptual/critical thinking
• Sales/ receiving’s/logistics
• Working knowledge of Microsoft office (Excel)
• Ability to think out the box
• Strong problem-solving skills analyzes the situation to find the best solutions.
• Excellent planning, and time management
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Excellent organizational skills with attention to detail and accuracy and multitasking skills
• Excellent interpersonal and ability to Communicate effectively on the phone, by email, and in person
• Effective multi-tasking
• Investigative skills and meticulous attention to detail
• Capable of adapting when needed
• Listening power and solve problem as a team

Equal Opportunity Employer:

Sibanye Stillwater-Reldan is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. We strive to create a diverse and inclusive workplace where everyone feels valued, respected, and empowered to contribute to our mission of environmental stewardship and sustainability.

Benefits Overview:

At Sibanye Stillwater-Reldan, we value our employees and strive to offer comprehensive benefits to support their well-being and success. Our benefits package includes:

Medical, dental, and vision insurance available starting on the 1st of the month following 30 days of employment.

401(k) retirement plan with company match available on the 1st of the month following 6 months of employment.

Generous vacation policy of 10 days per year, along with 5 days of paid time off (PTO).

Holiday pay, including an additional two floating holidays and two community days to celebrate and contribute to our local community.

Company-paid safety boots are provided twice a year to ensure the safety and comfort of our employees.

Enjoy company-sponsored lunches every other Thursday, fostering team camaraderie and collaboration.

At Sibanye Stillwater-Reldan, we're committed to providing a supportive and rewarding work environment where our employees can thrive both personally and professionally.

Important Note: All positions at Sibanye Stillwater-Reldan require onsite presence, and there is no availability for hybrid or remote work arrangements. We believe in the power of collaboration and in-person interaction to drive our mission forward effectively. Thank you for your understanding.